Client Service Representative

Accreditation Council for Graduate Medical Education; Morristown (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Morristown Animal Hospital in Morristown, NJ, is seeking a Client Service Representative to join our AAHA-accredited veterinary medical facility. You will greet clients, manage patient files, process invoices, and handle communications with clients using a multi-line system.

We offer a comprehensive benefits package and a supportive team environment. Prior veterinary hospital experience is preferred, and a high school diploma or equivalent is required for consideration.

Qualifications

• High school diploma or equivalent required.
• At least one year of prior experience in a veterinary hospital preferred.

Responsibilities

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system.
• Warmly greets clients.
• Prepares patient files.
• Receives and relays client correspondence and updates client financial records.
• Answers client inquiries about basic animal care questions and routine procedures.
• Educates clients on over-the-counter products such as flea and tick preventions.
• Admits patients and handles medical records entries accurately.
• Prepares client invoices for services performed.
• Handles payment transactions.
• Receives and relays telephone, fax, and email messages accurately and promptly.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Morristown Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our kindhearted environment means you'll be given comfort and support with the highest standard of veterinary care. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Morristown Animal Hospital is a full-service AAHA accredited veterinary medical facility striving to provide the best medical and surgical care. At Morristown Animal Hospital we treat pets with warmth and clients with understanding. We are educators, healers, patient advocates, and compassionate caregivers who will continually strive for excellence through continuing education and state-of-the-art equipment and facilities. We are an integral part of the Morris County and are involved in select local charities thru volunteerism and donation. https://morristownvet.com/

Client Service Representative

Morristown Animal Hospital in Morristown, NJ

$18.00 - 22.00 hourly pay rate

WHAT YOU'LL DO

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client's inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

Our Comprehensive benefit package includes:

• Medical, dental, and vision insurance
• 401(k) with a total company match up to 4%, after 6 months of employment
• Generous paid time off and flexible scheduling
• Continuing education allowance and professional development support
• Mental Health Resources
• Company paid bonding leave or applicable state provided bonding leave

Perks for Your Pets Too!

Because we know how much your pets mean to you, we offer special benefits designed just for them:

• Pet Care: Discounts on veterinary services and products
• Diagnostics: Savings on reference lab testing
• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

REQUIREMENTS

• High school diploma or equivalent
• At least one year of prior experience in a veterinary hospital is preferred

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on the work they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. .

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws .

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with uncommon joy.