Compassionate Pre-Need Sales Counselor

S.E. Combined Services of Florida; Oak Lawn (IL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismeme

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

SCI in Oak Lawn, IL seeks a Family Service Counselor to serve families with cemetery and pre-need arrangements, driving revenue and acting as the primary contact for families. This role emphasizes compassionate client service, lead generation, and building lasting relationships.

Responsibilities include prospecting, referrals, community networking, and presenting solutions to families. Evening/weekend availability is required, with frequent travel to support sales and client meetings.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent.
• 1-2 years of customer service or sales experience preferred.
• Current state/license driver's license with acceptable driving record.
• Insurance license if required by state/province law and as prescribed by state board.
• Ability to work a number of evenings and weekends every month.
• Ability to drive frequently.
• Knowledge of computers and some software.

Responsibilities

• Prospect and generate leads, dedicating 1-2 hours daily for prospecting.
• Obtain referrals from families served by the location.
• Build community relationships and network.
• Present information to families and referred clients.
• Respond to inquiries timely and professionally.
• Develop trust-based relationships to obtain referrals and provide pre-planning education.

Skills

Customer service

Sales experience

Empathy

Communication

Attention to detail

Education

High school diploma or equivalent

1-2 years of college or equivalent

Tools

Computer skills

Job description

SCI in Oak Lawn, IL seeks a Family Service Counselor to serve families with cemetery and pre-need arrangements, driving revenue and acting as the primary contact for families. This role emphasizes compassionate client service, lead generation, and building lasting relationships.

Responsibilities include prospecting, referrals, community networking, and presenting solutions to families. Evening/weekend availability is required, with frequent travel to support sales and client meetings.