Family Service Counselor: Pre-Need & At-Need Sales

Sci Corp

Oakbrook Terrace (IL)

On-site

USD 50,000 - 100,000

Full time

6 days ago

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Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Company 401(k) with match

Employee Assistance Program

Job summary

Sci Corp in Oakbrook Terrace, IL is hiring a Family Service Counselor to generate leads, build lasting relationships with families, and coordinate pre-need cemetery arrangements. You’ll prospect, obtain referrals, present solutions, and collaborate with funeral directors to deliver seamless, high-quality service.

The role requires a high school diploma and 1-2 years of customer service or sales experience, with flexibility for evenings and weekends.

Qualifications

High school diploma or equivalent is required.
1-2 years of college or education/experience preferred.
1-2 years of customer service or sales experience is preferred.
Must be able to obtain and maintain an insurance license if required.

Responsibilities

Lead generation: prospect daily, obtain referrals, network locally, present to families, track activity.
Build relationships: respond promptly to inquiries, listen actively, tailor solutions, ensure satisfaction, prepare for appointments.
Teamwork: collaborate with funeral directors and location staff to deliver high-quality, seamless service.