Compassionate Pet Care Front Desk Specialist

Animal Medical Center; Trappe (Montgomery County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match up to 4%

Generous paid time off

Flexible scheduling

Continuing education allowance

Mental Health Resources

Bonding leave

Pet care discounts

Diagnostics discounts

Nutrition discounts

Pet insurance partner

Job summary

Animal Medical Center in Trappe, PA seeks a compassionate Client Service Representative to join the team full time. You will greet clients, manage phones, prepare patient files, and handle client communications and billing with accuracy and empathy.

Applicants with veterinary receptionist experience are preferred; a strong team player with a caring approach to pets and their families is essential. Training and benefits provided.

Qualifications

• High school diploma or equivalent.
• Experience as Veterinary Receptionist/CSR preferred but not required.
• Experience with basic office functions in a busy office.

Responsibilities

• Answer telephone calls quickly and professionally on a multi-line system.
• Warmly greet clients and prepare patient files.
• Receive and relay client correspondence and update financial records.
• Answer basic animal care questions and routine procedures for clients.
• Educate clients on OTC flea and tick products.
• Admit patients and record medical information accurately.
• Prepare client invoices and process payments.
• Handle messages by telephone, fax, and email promptly.

Skills

Phone etiquette

Customer service

Medical records

Invoices processing

Payment processing

Education

High school diploma

Job description

Animal Medical Center in Trappe, PA seeks a compassionate Client Service Representative to join the team full time. You will greet clients, manage phones, prepare patient files, and handle client communications and billing with accuracy and empathy.

Applicants with veterinary receptionist experience are preferred; a strong team player with a caring approach to pets and their families is essential. Training and benefits provided.