Compassionate Patient Support Specialist Training Provided

Serenity Healthcare; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (15 after one year) + 10 paid holidays

Promotion opportunities

Supportive culture

Job summary

A national mental health provider is hiring Patient Support Specialists in Phoenix, AZ. This role involves supporting patients during innovative mental health treatments. Ideal candidates come from customer service or caregiving backgrounds and possess empathy, strong communication skills, and reliability. No medical experience is required as paid training is provided. Benefits include 90% employer-paid insurance, 401(k), PTO, and a supportive culture. Join us to make a real difference in patients' lives.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear, professional verbal and written communication skills are essential.
• High emotional intelligence, patience, and compassion are required.
• Dependable and punctual with a willingness to accept coaching.
• Authorized to work in the U.S.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support to patients during treatment sessions.
• Operate and monitor TMS equipment and encourage patients.
• Document sessions accurately and communicate with clinical staff.
• Create a welcoming, respectful clinic environment.

Skills

Empathy

Communication skills

Emotional intelligence

Reliability

Job description

A national mental health provider is hiring Patient Support Specialists in Phoenix, AZ. This role involves supporting patients during innovative mental health treatments. Ideal candidates come from customer service or caregiving backgrounds and possess empathy, strong communication skills, and reliability. No medical experience is required as paid training is provided. Benefits include 90% employer-paid insurance, 401(k), PTO, and a supportive culture. Join us to make a real difference in patients' lives.