Compassionate Patient Support Specialist Training Provided

Serenity Healthcare; Superior (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (15 after one year)

10 paid holidays

Advancement opportunities

Job summary

A national mental health provider is seeking Patient Support Specialists to provide empathetic support during patients' Transcranial Magnetic Stimulation (TMS) treatments. Ideal candidates come from customer service, hospitality, or education backgrounds, valuing empathy and strong people skills. The role offers paid training, 90% employer-paid health insurance, and a supportive culture where your contributions make a difference. Join us in making a real impact on people's lives and helping them regain their mental health.

Qualifications

• 2+ years of full-time professional experience (any industry).
• Clear, professional verbal and written communication skills.
• High emotional intelligence, patience, and compassion.
• Dependable, punctual, and open to coaching and feedback.
• Authorized to work in the U.S.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support to patients during treatment sessions.
• Operate and monitor TMS equipment (training provided).
• Encourage patients using positive tools such as journaling and mindfulness.
• Accurately document sessions and communicate updates with clinical staff.
• Help create a welcoming, supportive clinic environment.

Skills

Emotional intelligence

Verbal communication

Dependability

Patience

Compassion

Job description

A national mental health provider is seeking Patient Support Specialists to provide empathetic support during patients' Transcranial Magnetic Stimulation (TMS) treatments. Ideal candidates come from customer service, hospitality, or education backgrounds, valuing empathy and strong people skills. The role offers paid training, 90% employer-paid health insurance, and a supportive culture where your contributions make a difference. Join us in making a real impact on people's lives and helping them regain their mental health.