Hybrid Patient Care & Insurance Support Specialist

SuperCare Health; Phoenix (AZ); Hybrid; USD 21,077 - 35,156; Full time

Benefits offered by this job

Paid Training

Paid Time Off

Sick Time

Growth Opportunities

Employee Referral Reward Program

Employee Discount Program

Job summary

A leading healthcare company is seeking a Customer Care Specialist in Phoenix, AZ. This hybrid role requires providing exceptional customer service and managing orders for medical equipment. Candidates should have a background in medical supply, excellent organizational skills, and a detail-oriented approach. Benefits include medical, dental, and paid training. Competitive compensation ranges from $15.30 to $25.52, depending on experience. Join a team dedicated to improving lives through high-quality care.

Qualifications

• Experience in healthcare, medical and/or HME industry preferred.
• Ability to work on multiple tasks and prioritize activities to achieve results.
• Previous Management/Supervisor or Lead experience is beneficial.

Responsibilities

• Answer incoming calls and take orders for medical equipment.
• Maintain communication with patients and referral sources.
• Verify medical necessity with physicians and insurance coverage.

Skills

Customer Service

Detail oriented

Organizational Skills

Bilingual (Spanish)

Fundamental Computer Skills

Education

Experience with Medical Supply Company

Knowledge of diagnosis and Medical terminology

Proficiency in Microsoft Word, Outlook, and PowerPoint

Job description

A leading healthcare company is seeking a Customer Care Specialist in Phoenix, AZ. This hybrid role requires providing exceptional customer service and managing orders for medical equipment. Candidates should have a background in medical supply, excellent organizational skills, and a detail-oriented approach. Benefits include medical, dental, and paid training. Competitive compensation ranges from $15.30 to $25.52, depending on experience. Join a team dedicated to improving lives through high-quality care.