Compassionate Patient Support Specialist Training Provided

Serenity Healthcare; Loveland (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (15 after one year) + 10 paid holidays

Advancement and promotion opportunities

Supportive, mission-driven culture

Job summary

A national mental health provider is seeking Patient Support Specialists in Loveland, Colorado. This role involves providing direct support to patients undergoing innovative treatments for mental health conditions. The ideal candidates will demonstrate strong people skills, with 2+ years of professional experience in any industry. Training and certification will be provided. Benefits include robust medical insurance, a retirement plan, and a supportive work culture.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear and professional verbal and written communication skills.
• High emotional intelligence, patience, and compassion.
• Dependable, punctual, and open to coaching and feedback.
• Authorized to work in the U.S.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support to patients during treatment sessions.
• Operate and monitor TMS equipment (training provided).
• Encourage patients using positive tools such as journaling and mindfulness.
• Accurately document sessions and communicate updates with clinical staff.
• Help create a welcoming, supportive, and respectful clinic environment.

Skills

Empathy

Reliability

People skills

Communication skills

Emotional intelligence

Job description

A national mental health provider is seeking Patient Support Specialists in Loveland, Colorado. This role involves providing direct support to patients undergoing innovative treatments for mental health conditions. The ideal candidates will demonstrate strong people skills, with 2+ years of professional experience in any industry. Training and certification will be provided. Benefits include robust medical insurance, a retirement plan, and a supportive work culture.