Compassionate Patient Support Specialist Training Provided

Serenity Healthcare; Henderson (NV); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days

10 paid holidays

Advancement and promotion opportunities

Job summary

A national mental health provider is hiring Patient Support Specialists in Henderson, NV. This role requires empathy and strong people skills to support patients during their TMS treatment. Applicants are not required to have prior healthcare experience; paid training will be provided. Benefits include 90% employer-paid medical insurance, a 401(k) retirement plan, and opportunities for advancement. Join a mission-driven team that makes a real difference in people's lives.

Qualifications

• 2+ years of full‑time professional experience in any industry.
• Clear, professional verbal and written communication skills.
• High emotional intelligence, patience, and compassion.
• Dependable and punctual.
• Authorized to work in the U.S.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one‑on‑one support to patients during treatment sessions.
• Operate and monitor TMS equipment (training provided).
• Encourage patients using positive tools such as journaling and mindfulness.
• Document sessions and communicate updates with clinical staff.
• Create a welcoming and respectful clinic environment.

Skills

Empathy

Strong people skills

Professional communication skills

Emotional intelligence

Job description

A national mental health provider is hiring Patient Support Specialists in Henderson, NV. This role requires empathy and strong people skills to support patients during their TMS treatment. Applicants are not required to have prior healthcare experience; paid training will be provided. Benefits include 90% employer-paid medical insurance, a 401(k) retirement plan, and opportunities for advancement. Join a mission-driven team that makes a real difference in people's lives.