Compassionate Patient Support Specialist Training Provided

Serenity Healthcare; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days plus 10 paid holidays

Promotion opportunities

Mission-driven culture

Job summary

A national mental health provider is hiring Patient Support Specialists in Houston, Texas. This role is perfect for individuals with backgrounds in customer service or caregiving. You will provide direct support to patients during their Transcranial Magnetic Stimulation treatment. Key responsibilities include operating treatment equipment and fostering a supportive environment. Benefits include 90% employer-paid healthcare, 401(k), paid time off, and opportunities for advancement in a mission-driven culture.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear, professional verbal and written communication skills.
• Dependable, punctual, and open to coaching and feedback.

Responsibilities

• Provide one-on-one support to patients during treatment sessions.
• Operate and monitor TMS equipment, with training provided.
• Encourage patients using positive tools such as journaling and mindfulness.

Skills

Empathy

Reliability

Strong people skills

Communication skills

Emotional intelligence

Job description

A national mental health provider is hiring Patient Support Specialists in Houston, Texas. This role is perfect for individuals with backgrounds in customer service or caregiving. You will provide direct support to patients during their Transcranial Magnetic Stimulation treatment. Key responsibilities include operating treatment equipment and fostering a supportive environment. Benefits include 90% employer-paid healthcare, 401(k), paid time off, and opportunities for advancement in a mission-driven culture.