Compassionate Patient Support Specialist Training Provided

Serenity Healthcare; Farmers Branch (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (15 after one year) + 10 paid holidays

Advancement and promotion opportunities

Supportive, mission-driven culture

Job summary

A national mental health provider is seeking Patient Support Specialists in Farmers Branch, Texas, to offer support to patients receiving innovative mental health treatment. This role emphasizes empathy and strong people skills over prior healthcare experience. Responsibilities include supporting patients during Transcranial Magnetic Stimulation (TMS) sessions and ensuring a welcoming clinic environment. Benefits include 90% employer-paid medical insurance, a 401(k) plan, and opportunities for advancement.

Qualifications

• 2+ years of professional experience in any industry.
• Clear communication skills in both verbal and written form.
• Ability to demonstrate high emotional intelligence and compassion.
• Dependable and punctual with willingness to accept coaching and feedback.
• Eligibility to work in the U.S.

Responsibilities

• Provide one-on-one support to patients during treatment sessions.
• Operate and monitor TMS equipment with provided training.
• Encourage patients using journaling and mindfulness techniques.
• Document sessions accurately and communicate with clinic staff.
• Create a welcoming and supportive clinic environment.

Skills

Empathy

Reliability

Verbal Communication

Written Communication

Emotional Intelligence

Job description

A national mental health provider is seeking Patient Support Specialists in Farmers Branch, Texas, to offer support to patients receiving innovative mental health treatment. This role emphasizes empathy and strong people skills over prior healthcare experience. Responsibilities include supporting patients during Transcranial Magnetic Stimulation (TMS) sessions and ensuring a welcoming clinic environment. Benefits include 90% employer-paid medical insurance, a 401(k) plan, and opportunities for advancement.