Compassionate Patient Services Specialist

271 Atrium Health Specialty Network, Inc; Charlotte (NC); On-site; USD 27,000 - 41,000; Full time

Job summary

Advocate Health is seeking a full-time Front Desk Specialist for the GCMG Oral Medicine & Maxillofacial Surgery team in Charlotte, NC. You will_handle patient registration, verify insurance, schedule appointments, and assist with billing while delivering courteous, compassionate service.

The role requires strong computer skills, prior front desk experience, and excellent interpersonal communication to support an outstanding patient experience in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred; Front desk practice experience preferred.

Responsibilities

• Manage patient registration, insurance verification, scheduling, collection and cash receipting per standards.
• Enter and maintain confidential patient information including insurance and billing details.
• Encourage use of front-end technology during the registration process.
• Assist billing functions or direct to appropriate billing office.

Skills

Customer service

Interpersonal skills

Registration & scheduling

Insurance verification

Data entry

Teamwork

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health is seeking a full-time Front Desk Specialist for the GCMG Oral Medicine & Maxillofacial Surgery team in Charlotte, NC. You will_handle patient registration, verify insurance, schedule appointments, and assist with billing while delivering courteous, compassionate service.

The role requires strong computer skills, prior front desk experience, and excellent interpersonal communication to support an outstanding patient experience in a fast-paced setting.