Dental Front Desk Specialist — Friendly & Organized

Dentistry of the Carolinas; Gastonia (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits package

Full-time position

Job summary

Dentistry of the Carolinas in Gastonia seeks a Front Desk Administrative Assistant to join our team. The ideal candidate is friendly, organized, and eager to learn, with training available for HIPAA compliance and software such as Open Dental.

Responsibilities include answering a multi-line phone system, greeting patients, scheduling appointments, and updating patient records with a strong focus on customer service.

Qualifications

• High school diploma or equivalent required.
• Dental/orthodontic office experience preferred but not required.
• Strong customer service and communication skills.
• Ability to manage a busy front desk and multi-line phone system.
• Proactive, organized and detail-oriented with a professional appearance.

Responsibilities

• Manage a busy multi-line phone system and greet patients warmly.
• Schedule appointments and update patient records accurately.
• Maintain patient privacy and HIPAA compliance (training provided).
• Provide exceptional customer service and support office operations.

Skills

Strong customer service

Excellent communication

Multi-line phone system

Greet patients warmly

Scheduling appointments

Updating patient records

Basic computer proficiency

Open Dental experience

Organized

Proactive mindset

HIPAA training (provided)

Education

High school diploma

Tools

Open Dental

Job description

Dentistry of the Carolinas in Gastonia seeks a Front Desk Administrative Assistant to join our team. The ideal candidate is friendly, organized, and eager to learn, with training available for HIPAA compliance and software such as Open Dental.

Responsibilities include answering a multi-line phone system, greeting patients, scheduling appointments, and updating patient records with a strong focus on customer service.