Patient Access & Front Desk Specialist

Atrium Health; Fort Mill (SC); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Flexible Spending Accounts

Retirement plans with company match

Educational Assistance Program

Job summary

Atrium Health's Advocate Health unit in Fort Mill, SC is seeking a Patient Service Specialist to provide exceptional patient service at the front desk. You will manage registrations, insurance verification, scheduling, and payments in a fast-paced outpatient setting, while encouraging patient use of front-end technology.

Strong interpersonal skills, attention to detail, and the ability to work on a team are essential to ensure an excellent patient experience and compliance with healthcare

Qualifications

• Experience delivering courteous patient-facing service.
• Ability to engage with patients and families in sensitive situations.
• Experience with front desk operations and basic medical records processes.

Responsibilities

• Manages patient registration, insurance verification, scheduling, and cash handling.
• Encourages use of front-end technology during registration.
• Maintains accurate patient information and supports billing functions as needed.
• Demonstrates familiarity with emergency codes and applicable regulations.
• Monitors inventory and stock of medications and equipment.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Education

High School Diploma or GED

Job description

Atrium Health's Advocate Health unit in Fort Mill, SC is seeking a Patient Service Specialist to provide exceptional patient service at the front desk. You will manage registrations, insurance verification, scheduling, and payments in a fast-paced outpatient setting, while encouraging patient use of front-end technology.

Strong interpersonal skills, attention to detail, and the ability to work on a team are essential to ensure an excellent patient experience and compliance with healthcare