Patient Services Specialist I - Compassionate Front Desk

Baylor Scott & White Health; Waco (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone support to ensure smooth patient flow and quality care.

Responsibilities include collecting insurance data, directing patients, posting payments, and generating daily reports while maintaining accuracy and confidentiality in a fast-paced

Qualifications

• High school diploma or GED is required.
• Less than 1 year of related experience preferred.
• Excellent data entry, communication and telephone skills.

Responsibilities

• Assist with patient duties including check-in, check-out and scheduling.
• Verify insurance information and assist with patient registration.
• Handle payments and post charges in the system according to guidelines.
• Answer phones and respond to routine inquiries about services and hours.

Skills

Communication

Phone etiquette

Data entry

Education

HS Diploma/GED

Tools

Electronic health records

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone support to ensure smooth patient flow and quality care.

Responsibilities include collecting insurance data, directing patients, posting payments, and generating daily reports while maintaining accuracy and confidentiality in a fast-paced