Compassionate Patient Concierge: Frontline Care

MaineGuide

Portland (ME)

Hybrid

USD 36,000 - 48,000

Full time

9 days ago

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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
HSA contributions
FSA
Life Insurance
Disability Insurance
403(b) match
Paid PTO
Volunteer Day
Parental Leave
Tuition assistance
Gym reimbursement

Job summary

MaineGuide is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will handle front-desk duties with a friendly, service-oriented approach in a community-focused medical setting.

Strong customer service skills and a responsive, compassionate attitude are essential as we support underserved members of our community. This is an on-site role with a collaborative team environment.

Qualifications

  • High school diploma or GED required.
  • Level 3 English required.
  • Experience in a medical office preferred.

Responsibilities

  • Be the first point of contact for patients and visitors.

Skills

Customer service
People skills

Education

High school diploma or GED

Job description

MaineGuide is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will handle front-desk duties with a friendly, service-oriented approach in a community-focused medical setting.

Strong customer service skills and a responsive, compassionate attitude are essential as we support underserved members of our community. This is an on-site role with a collaborative team environment.

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