Patient Service Concierge – Medical Office

MaineHealth; Rockland (ME); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

$3,000 sign-on bonus

Job summary

MaineHealth in Rockland, ME, is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and perform general office duties. This 36-hour-per-week daytime role offers growth potential and a path to a Patient Service Specialist after six months of experience.

The position emphasizes excellent customer service, teamwork, and a welcoming, compassionate patient experience from check-in to check-out.

Qualifications

• High school diploma or GED preferred.
• Previous medical office experience preferred.
• Proficient computer skills required.

Responsibilities

• Greet patients, answer telephones, and schedule appointments with professionalism and empathy.
• Provide administrative and clerical support for the office.
• Maintain accuracy with records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Skills

Proficient computer skills

Education

High school diploma or GED

Job description

MaineHealth in Rockland, ME, is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and perform general office duties. This 36-hour-per-week daytime role offers growth potential and a path to a Patient Service Specialist after six months of experience.

The position emphasizes excellent customer service, teamwork, and a welcoming, compassionate patient experience from check-in to check-out.