Patient Care Concierge (Front Desk)

Medical Care of Boston Management Corporation; Needham (MA); On-site; USD 27,552 - 37,084; Full time

Job summary

Medical Care of Boston Management Corporation in Needham is looking for a dedicated patient service representative. The successful candidate will be responsible for greeting patients and facilitating their care experience while performing essential administrative functions, including scheduling and registration.

Candidates should have a high school diploma, preferably some related experience, and a commitment to providing high-quality customer service. A healthcare or service background is advantageous. The role requires physical activity along with effective communication skills.

Qualifications

• 0–1 years related work experience required.
• Experience with computer systems required, including web-based applications.

Responsibilities

• Greets patients and visitors courteously.
• Serves as communication source in patient care.
• Schedules appointments and processes co-payments.

Skills

Written Communications

Oral Communications

Customer Service

Education

High School diploma or GED

Medical Administrative Assistant certification

Tools

Microsoft Office applications

Job description

Medical Care of Boston Management Corporation in Needham is looking for a dedicated patient service representative. The successful candidate will be responsible for greeting patients and facilitating their care experience while performing essential administrative functions, including scheduling and registration.

Candidates should have a high school diploma, preferably some related experience, and a commitment to providing high-quality customer service. A healthcare or service background is advantageous. The role requires physical activity along with effective communication skills.