Compassionate Front Desk Coordinator — Medical Office

Mercy; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

401(k) retirement plan

Job summary

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations, greet and direct patients, and schedule appointments to ensure a smooth patient experience.

The role requires a High School diploma (or equivalent) and preferably one year of medical office experience. Compassion and professionalism are essential as you support physicians and staff.

Qualifications

• High School diploma or equivalent required
• One year experience in a medical office setting preferred
• Compassion and professionalism are essential traits for the role

Responsibilities

• Greet, instruct, direct and schedule patients and visitors
• Answer incoming calls and set appointments for patients
• Enter new and established patient information into the computer
• Monitor and revise physician schedules as appropriate
• Establish payment plans and collect payments

Skills

Front desk operations

Customer service

Education

High School diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations, greet and direct patients, and schedule appointments to ensure a smooth patient experience.

The role requires a High School diploma (or equivalent) and preferably one year of medical office experience. Compassion and professionalism are essential as you support physicians and staff.