Compassionate Patient Care Coordinator - Front Desk & Scheduling

upperlinehealth; Florida; Sur place; USD 36 000 - 42 000; Plein temps

Avantages offerts par ce poste

Team bonus

Medical benefits

Dental benefits

Vision benefits

401K

PTO

Parental leave

Weekday hours

Résumé du poste

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting. The role is based in Clermont, FL, and involves greeting patients, check‑in, and preparing them for appointments in a timely manner.

You will manage front desk duties, schedule appointments, maintain EMR records, handle payments, and ensure confidentiality while working closely with a dedicated care team.

Qualifications

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
• Prior experience working in a podiatric or orthopedic practice is preferred
• Medical billing and coding experience is highly preferred
• Experience working in an EMR, Athenahealth is preferred
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Thrives in a fast‑paced collaborative environment
• Reliable transportation and the ability to pass a drug test and a background check is required

Responsabilités

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Effectively maintain on‑time appointment schedules by notifying physicians when patients have arrived
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested

Connaissances

Front desk receptionist

Customer service

Excellent communication

Empathetic demeanor

Outils

Athenahealth EMR

Description du poste

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting. The role is based in Clermont, FL, and involves greeting patients, check‑in, and preparing them for appointments in a timely manner.

You will manage front desk duties, schedule appointments, maintain EMR records, handle payments, and ensure confidentiality while working closely with a dedicated care team.