Patient Care Coordinator – Front Desk & Scheduling

Upperline Health Inc; Trinity (FL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

401K

PTO

Parental leave

Job summary

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering clinic-based services in Bradenton, FL. You will greet patients, check them in, schedule appointments, and maintain accurate records in the EMR system.

Ideal candidates bring front-office experience in healthcare, strong communication, exceptional customer service, and the ability to work in a fast-paced team environment. This full-time role offers competitive pay and comprehensive benefits.

Qualifications

• Experience as a front-office receptionist or assisting in a healthcare setting.
• Prior experience in a podiatric or orthopedic clinic is preferred.
• Medical billing and coding experience is highly preferred.
• Experience using EMR systems; Athenahealth is preferred.
• Must be an effective communicator with excellent grammar and interpersonal skills.
• Reliable, empathetic, and professional demeanor with patients.

Responsibilities

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring the entrance area is clean and organized.
• Assist patients with scheduling appointments.
• Maintain on-time appointment schedules by notifying physicians when patients have arrived.
• Retrieve and file patient records as needed.
• Collect payment from patients.
• Maintain accurate patient records by updating information and scanning documents into EMR as needed.
• Responsible for office supply inventory, including checking, ordering and stocking supplies.
• Protect patient rights by maintaining confidentiality of patient records.
• Contribute to team effort by assisting with additional duties as requested.

Job description

Upperline Health is seeking a Patient Care Coordinator to support physicians in delivering clinic-based services in Bradenton, FL. You will greet patients, check them in, schedule appointments, and maintain accurate records in the EMR system.

Ideal candidates bring front-office experience in healthcare, strong communication, exceptional customer service, and the ability to work in a fast-paced team environment. This full-time role offers competitive pay and comprehensive benefits.