Patient Care Coordinator — Front Desk & Scheduling

Talentify; Vero Beach (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Upperline Health in Florida is seeking an energetic Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This role is based in Vero Beach, FL, and involves front desk receptionist duties including greeting patients and ensuring accurate check-in for timely appointments.

The Patient Care Coordinator will manage scheduling, maintain on-time appointment flow, update and file patient records in the EMR (Athenahealth), collect payments, and

Qualifications

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
• Prior experience in a podiatric or orthopedic practice is preferred.
• Medical billing and coding experience is highly preferred.
• Experience using an EMR; Athenahealth is preferred.
• Effective communicator with excellent grammar and interpersonal skills.
• Empathetic, professional customer service orientation.
• Motivated, dedicated team member with a stable work history.
• Thrives in a fast-paced, collaborative environment.
• Reliable transportation and ability to pass drug test and background check.

Responsibilities

• Front desk receptionist duties: greet patients, check in, and ensure orderly entrance.
• Assist patients with scheduling and appointment logistics.
• Maintain on-time schedules by notifying physicians when patients arrive.
• Retrieve and file patient records as needed.
• Collect payments and process transactions.
• Update patient information and scan documents into EMR.
• Manage office supply inventory and stocking.
• Protect patient confidentiality and data security.
• Support team with additional duties as needed.

Skills

Front desk receptionist

Customer service

Communication skills

Team player

Reliability

Tools

Athenahealth EMR

Job description

Upperline Health in Florida is seeking an energetic Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This role is based in Vero Beach, FL, and involves front desk receptionist duties including greeting patients and ensuring accurate check-in for timely appointments.

The Patient Care Coordinator will manage scheduling, maintain on-time appointment flow, update and file patient records in the EMR (Athenahealth), collect payments, and