Compassionate Patient Access Specialist

Mercy; Oklahoma City (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Patient Access Representative to be the first point of contact for patients, delivering compassionate service and accurate data. You will handle scheduling, registration, benefit verification, pre-certification and financial clearance with attention to detail and knowledge of insurance guidelines.

Collaborative, patient‑focused care is essential in this role. Join a team that values compassionate care, technology, and patient access excellence, supporting Mercy's mission

Qualifications

• Clerical experience preferred (1–3 years).
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Schedule, register, verify benefits, pre-certify and obtain financial clearance.
• Ensure accurate patient data in the chart.
• Maintain knowledge of insurance carriers and guidelines.
• Communicate effectively with patients and hospital staff.
• Proficient with computer systems and 10-key calculator.

Skills

Communication skills

Telephone etiquette

Organizational skills

Attention to detail

Education

High School diploma

Some college

Tools

10-key calculator

Job description

Mercy is seeking a Patient Access Representative to be the first point of contact for patients, delivering compassionate service and accurate data. You will handle scheduling, registration, benefit verification, pre-certification and financial clearance with attention to detail and knowledge of insurance guidelines.

Collaborative, patient‑focused care is essential in this role. Join a team that values compassionate care, technology, and patient access excellence, supporting Mercy's mission