Patient Access Specialist: Compassionate Front Desk Billing

Mercy; Sunset Hills (MO); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

Tuition assistance

Paid time off

Retirement plans

Zusammenfassung

Mercy is seeking a Patient Access Representative to welcome patients and manage scheduling, registration, and benefits verification. You will communicate financial responsibilities and secure timely payment options, while ensuring accurate patient data entry.

The role supports pre-certification, financial clearance, and documentation of patient interactions with empathy and professionalism.

Qualifikationen

• 1–3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Aufgaben

• Schedule, register, verify benefits, pre-certify and secure financial clearance.
• Ensure accurate patient data is entered into the patient record.
• Explain financial responsibilities and document outcomes of conversations.

Kenntnisse

Communication

Telephone etiquette

Organizational skills

Attention to detail

Interpersonal skills

Stress management

Data entry

Ausbildung

High School diploma

Some college

Tools

10-key calculator

Computer keyboard

Jobbeschreibung

Mercy is seeking a Patient Access Representative to welcome patients and manage scheduling, registration, and benefits verification. You will communicate financial responsibilities and secure timely payment options, while ensuring accurate patient data entry.

The role supports pre-certification, financial clearance, and documentation of patient interactions with empathy and professionalism.