Compassionate Medical Receptionist for Walk-In Center

Baystate Noble Hospital; Springfield (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Baystate Noble Hospital is seeking an experienced healthcare administrator to support the patient-centered care team. You will perform reception, registration, insurance verification, and patient communications while operating independently under supervision where appropriate.

Responsibilities include payment processing, appointment management, scheduling, documentation, and coordinating with clinicians and HIM as needed. Strong HIPAA compliance and interpreter services skills are advantageous.

Qualifications

• Experience in patient access or healthcare administration preferred.
• Strong customer service and communication skills required.

Responsibilities

• Greets patients promptly and supports a positive patient experience.
• Verify patient demographics and insurance; assist with financial counseling when needed.
• Process co-payments and receipts; balance cash drawer and deposits.

Skills

Customer service

Communication

HIPAA compliance

Interpreter services

Job description

Baystate Noble Hospital is seeking an experienced healthcare administrator to support the patient-centered care team. You will perform reception, registration, insurance verification, and patient communications while operating independently under supervision where appropriate.

Responsibilities include payment processing, appointment management, scheduling, documentation, and coordinating with clinicians and HIM as needed. Strong HIPAA compliance and interpreter services skills are advantageous.