Compassionate Medical Office Assistant — Front Desk

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to join the ambulatory/clinic team in Memphis. You will handle front desk duties, register patients in the EMR, and assist with patient portal activities.

The role involves triaging calls, scheduling, collecting co-pays and insurance information, and welcoming patients with courtesy and care. Ideal candidates have a High School Diploma or Equivalent, with preferred experience in medical offices, insurance verifications,

Qualifications

• High School Diploma or Equivalent is required.
• Knowledge of medical terminology is preferred.
• Ability to communicate verbally and in writing with patients and team members.
• Ability to organize multiple tasks and maintain workflow under pressure.

Responsibilities

• Registers new patients and updates demographics by collecting detailed information.
• Schedules new appointments and makes confirmation calls.
• Collects co-pays and insurance data to ensure proper payment.
• Greets patients and visitors and provides information as needed.
• Maintains front desk operations and supports EMR processes.

Education

High School Diploma or Equivalent

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to join the ambulatory/clinic team in Memphis. You will handle front desk duties, register patients in the EMR, and assist with patient portal activities.

The role involves triaging calls, scheduling, collecting co-pays and insurance information, and welcoming patients with courtesy and care. Ideal candidates have a High School Diploma or Equivalent, with preferred experience in medical offices, insurance verifications,