Patient Access & Front Desk Specialist

Methodist Le Bonheur Healthcare; Germantown (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis, TN, seeks a Medical Office Assistant to support front desk operations in ambulatory clinics. You will greet patients, triage calls, register patients in the EMR, collect payments, and assist patients with the portal, contributing to a patient- and family-centered care culture.

The role requires a High School Diploma, knowledge of medical terminology, and strong communication skills.

Qualifications

• High School Diploma or Equivalent required.

Responsibilities

• Registers new patients and updates existing demographics by collecting detailed information.
• Schedules new appointments and makes confirmation calls for upcoming visits.
• Collects co-pays and insurance data to ensure proper payment.
• Greet patients and visitors and respond to information requests in person or by phone.

Skills

Medical terminology

Customer service

Communication

Independent judgment

EMR knowledge

Education

High School Diploma or Equivalent

Tools

Word processing

Spreadsheet

Office equipment

Job description

Methodist Le Bonheur Healthcare in Memphis, TN, seeks a Medical Office Assistant to support front desk operations in ambulatory clinics. You will greet patients, triage calls, register patients in the EMR, collect payments, and assist patients with the portal, contributing to a patient- and family-centered care culture.

The role requires a High School Diploma, knowledge of medical terminology, and strong communication skills.