Impactful Medical Office Assistant – Front Desk & Care

7700 Lebonheur Pediatrics; Town of Covington (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk functions in the ambulatory/clinic site. You will greet patients, triage calls, register patients in the EMR, collect payments, and assist patients with the patient portal, ensuring patient- and family-centered care.

This role emphasizes accuracy, teamwork with clinicians and staff, and the ability to manage multiple tasks, schedule appointments, and handle insurance data while upholding MLH

Qualifications

• Required - High School Diploma or Equivalent
• Preferred - Insurance verifications or authorizations 1-3 years
• Preferred - Physician office 1-3 years
• Preferred - Scheduling 1-3 years
• Knowledge of medical terminology
• Ability to use word processing and spreadsheet programs

Responsibilities

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
• Collects co-pays and insurance data to ensure full and proper payment.
• Greets patients and visitors and responds to request for information in person or by phone.

Skills

Front desk operations

Medical terminology

Customer service

Verbal and written communication

Multitasking

Education

High School Diploma or Equivalent

Tools

EMR system

Word processing

Spreadsheet

Billing software

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk functions in the ambulatory/clinic site. You will greet patients, triage calls, register patients in the EMR, collect payments, and assist patients with the patient portal, ensuring patient- and family-centered care.

This role emphasizes accuracy, teamwork with clinicians and staff, and the ability to manage multiple tasks, schedule appointments, and handle insurance data while upholding MLH