Patient Care Front Desk Specialist

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant who will handle front desk duties, register patients in the EMR, collect payments, and assist patients with the patient portal. You will interact with patients, families, and clinicians to support efficient clinic operations.

The role emphasizes accurate scheduling, coding knowledge, and compassionate customer service in a patient-centered care environment with opportunities for growth within a mission-driven health

Qualifications

• High school diploma or equivalent required.
• Preferred 1–3 years in a physician office or with insurance verifications.
• Knowledge of medical terminology and basic office procedures.

Responsibilities

• Registers new patients and updates demographics.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data for payments.
• Greets patients and visitors and answers information requests.
• Demonstrates initiative for professional development.

Skills

Phone etiquette

EMR registration

Patient communication

Cash handling

Education

High School Diploma or Equivalent

Tools

EMR software

Microsoft Office

Billing software

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant who will handle front desk duties, register patients in the EMR, collect payments, and assist patients with the patient portal. You will interact with patients, families, and clinicians to support efficient clinic operations.

The role emphasizes accurate scheduling, coding knowledge, and compassionate customer service in a patient-centered care environment with opportunities for growth within a mission-driven health