Medical Office Assistant - Patient Care & Growth

7700 Lebonheur Pediatrics; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic setting in Memphis. You will greet patients, register appointments in the EMR, collect payments, and assist families with the patient portal.

The role requires a High School Diploma or equivalent, with preferred experience in insurance verifications, physician offices, and scheduling. Strong communication and the ability to work independently are essential.

Qualifications

• High School Diploma or Equivalent required.
• Experience in insurance verifications or authorizations (1–3 years) preferred.
• Experience in a physician office (1–3 years) preferred.
• Scheduling experience (1–3 years) preferred.
• Certifications such as CMA/NCCT or CMA/NHA preferred.

Responsibilities

• Register new patients and update demographics by collecting detailed information.
• Schedule new appointments and make confirmation calls.
• Collect co-pays and insurance data for accurate payment.
• Greet patients/visitors and respond to information requests.
• Demonstrate initiative for professional development and competency.

Skills

Medical terminology

Scheduling

Customer service

Communication (verbal/written)

Independent judgment

Education

High School Diploma or Equivalent

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic setting in Memphis. You will greet patients, register appointments in the EMR, collect payments, and assist families with the patient portal.

The role requires a High School Diploma or equivalent, with preferred experience in insurance verifications, physician offices, and scheduling. Strong communication and the ability to work independently are essential.