Compassionate Medical Front Desk Specialist

CenterWell; University City (MO); Presencial; USD 38 000 - 46 000; Tempo integral

Resumo da oferta

CenterWell Senior Primary Care is seeking a Medical Receptionist to manage front desk operations, greet patients, and support the medical team with administrative tasks. You will handle scheduling, maintain patient records in EMR/CRM systems, and assist with billing and inquiries.

The role emphasizes a patient-centered experience, attention to detail, and teamwork in a fast-paced healthcare setting. A positive attitude and strong communication are essential for success.

Qualificações

• 1 year or more of experience in healthcare or strong customer service background preferred.
• Must be passionate about improving patient experiences and care.
• Excellent customer service and phone etiquette; team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail and highly organized.
• Knowledge of Microsoft Office.

Responsabilidades

• Greet patients and visitors professionally, in person and over the phone.
• Schedule appointments and coordinate with medical staff to optimize calendars.
• Maintain and update patient records in EMR/CRM systems, ensuring accuracy and confidentiality.
• Handle billing and payments, including copays as applicable.
• Answer inquiries and provide general information to patients.
• Keep the reception area tidy, sanitized, and well-stocked with necessary materials.
• Assist with administrative tasks such as ordering supplies, managing office inventory, and sending courier packages.

Conhecimentos

Customer service

Phone etiquette

Multitasking

Attention to detail

Team player

Ferramentas

Microsoft Office

Descrição da oferta de emprego

CenterWell Senior Primary Care is seeking a Medical Receptionist to manage front desk operations, greet patients, and support the medical team with administrative tasks. You will handle scheduling, maintain patient records in EMR/CRM systems, and assist with billing and inquiries.

The role emphasizes a patient-centered experience, attention to detail, and teamwork in a fast-paced healthcare setting. A positive attitude and strong communication are essential for success.