Patient-First Medical Receptionist

CenterWell Senior Primary Care; Charlotte (NC); Presencial; USD 38 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Resumo da oferta

CenterWell Senior Primary Care in Charlotte, NC seeks a Medical Receptionist to manage front desk operations, greet patients, schedule visits, and maintain records. You will support the medical team with administrative tasks while ensuring a welcoming experience for patients.

The role requires 1+ year in healthcare or strong customer service experience, excellence in communication, and teamwork. The position is on-site with benefits and potential for a bonus, reflecting a patient-first care

Qualificações

• 1 year+ experience in healthcare or strong customer service background
• Passionate about improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of Microsoft Office

Responsabilidades

• Greet patients and visitors professionally in person and over the phone
• Schedule appointments and coordinate with medical staff
• Maintain and update patient records in EMR/CRM systems
• Handle billing and payments, including copays when applicable
• Respond to inquiries and provide general information
• Keep the reception area tidy, sanitized, and stocked
• Assist with additional administrative tasks such as ordering supplies and managing office inventory

Conhecimentos

Customer service

Phone etiquette

Multitasking

Attention to detail

Organizational skills

Microsoft Office

Bilingual English/Spanish

Ferramentas

EMR systems

CRM systems

Descrição da oferta de emprego

CenterWell Senior Primary Care in Charlotte, NC seeks a Medical Receptionist to manage front desk operations, greet patients, schedule visits, and maintain records. You will support the medical team with administrative tasks while ensuring a welcoming experience for patients.

The role requires 1+ year in healthcare or strong customer service experience, excellence in communication, and teamwork. The position is on-site with benefits and potential for a bonus, reflecting a patient-first care