Compassionate Front Desk & Patient Care Coordinator

Owens; Redding (CA); Presencial; USD 26.000 - 38.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, and Life保险

Paid Vacation and Sick Time

401(k) with generous company match

Supportive, team-oriented work环境

Descripción de la vacante

Wellcare MD in California is seeking a compassionate, organized team member to join our patient-centered practice as a receptionist and clinical support partner. This part-time role blends front desk duties with clinical support to help physicians deliver personalized care.

The ideal candidate will handle greeting patients, scheduling, insurance verification, EMR data entry, and basic procedures while maintaining HIPAA privacy and professional standards in a collaborative, team-oriented

Formación

• 2-3 years of front office experience in a healthcare setting
• High School Diploma or equivalent is required
• Postsecondary nondegree award preferred
• Medical Assistant Certification preferred
• Excellent verbal and written communication skills
• Familiarity with EMR systems and MS Office is a plus

Responsabilidades

• Welcome patients and visitors with warmth and professionalism
• Answer and triage incoming phone calls
• Schedule appointments and coordinate follow-up visits
• Communicate effectively with patients regarding appointments, services, and questions
• Resolve concerns with empathy and professionalism
• Gather and verify patient information
• Complete insurance verification and related documentation
• Maintain accurate patient records within the EMR
• Coordinate communication with referring or ordering providers
• Escort patients to exam rooms and prepare them for visits
• Obtain vital signs and assist the physician with minor procedures
• Maintain HIPAA compliance and patient confidentiality
• Prepare and stock exam rooms and office supplies
• Ensure patient and common areas remain clean and welcoming
• Follow office policies and procedures
• Collaborate with coworkers to ensure smooth daily operations

Conocimientos

Verbal communication

Written communication

Multitasking

Organization

Minimal supervision

Physical stamina

Patient service orientation

Educación

High School Diploma or equivalent

Postsecondary nondegree award

Medical Assistant Certification preferred

Herramientas

MS Office (Word, Excel, Outlook)

EMR software

Adobe

Descripción del empleo

Wellcare MD in California is seeking a compassionate, organized team member to join our patient-centered practice as a receptionist and clinical support partner. This part-time role blends front desk duties with clinical support to help physicians deliver personalized care.

The ideal candidate will handle greeting patients, scheduling, insurance verification, EMR data entry, and basic procedures while maintaining HIPAA privacy and professional standards in a collaborative, team-oriented