Compassionate Medical Receptionist & Front Desk Scheduler

Humana Inc; University City (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Job summary

Humana Inc. is seeking a Medical Receptionist for CenterWell Senior Primary Care in a patient-facing front desk role. You will greet patients, schedule visits, manage records in EMR/CRM systems, and support the medical team with administrative tasks. The position includes benefits, TB screening participation, and a 40-hour workweek.

The role emphasizes excellent customer service, multitasking, attention to detail, and Microsoft Office proficiency in a healthcare setting.

Qualifications

• 1 year or more of experience in healthcare settings or strong customer service background.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail and highly organized.
• Knowledge of Microsoft Office.

Responsibilities

• Greet patients and visitors professionally in person and over the phone.
• Schedule appointments and coordinate with medical staff.
• Maintain and update patient records in EMR and CRM systems.
• Process billing and collect copays when applicable.
• Answer inquiries and provide general information.
• Ensure reception area is tidy, stocked, and compliant.

Job description

Humana Inc. is seeking a Medical Receptionist for CenterWell Senior Primary Care in a patient-facing front desk role. You will greet patients, schedule visits, manage records in EMR/CRM systems, and support the medical team with administrative tasks. The position includes benefits, TB screening participation, and a 40-hour workweek.

The role emphasizes excellent customer service, multitasking, attention to detail, and Microsoft Office proficiency in a healthcare setting.