Compassionate Medical Front Desk & Scheduling Specialist

Pinnacle Fertility; Ohio; On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Comprehensive healthcare

Generous paid time off (PTO)

Paid holidays

Retirement savings program

Job summary

A leading fertility care platform is seeking a Patient Experience Coordinator in Toledo, Ohio. This full-time, onsite role involves welcoming and assisting patients, managing calls, and maintaining patient records. The ideal candidate will have at least 1-2 years of experience in a medical office and strong communication skills. Comprehensive benefits are offered including healthcare and paid time off.

Qualifications

• 1-2 years of experience in a medical office, customer service, or front desk role.

Responsibilities

• Welcome and check in patients, verify personal and insurance information.
• Answer and manage incoming calls, schedule appointments.
• Maintain accurate patient records and process billing information.
• Ensure the reception area is clean and organized.
• Assist with additional projects and administrative duties.

Skills

Strong communication

Organizational skills

Multitasking skills

Proficiency with electronic medical records (EMR)

Bilingual in Spanish

Education

High school diploma or equivalent

Job description

A leading fertility care platform is seeking a Patient Experience Coordinator in Toledo, Ohio. This full-time, onsite role involves welcoming and assisting patients, managing calls, and maintaining patient records. The ideal candidate will have at least 1-2 years of experience in a medical office and strong communication skills. Comprehensive benefits are offered including healthcare and paid time off.