Compassionate Front Desk Associate for Fertility Care

Wood Violet Fertility LLC; Town of Middleton (WI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision insurance

Paid time off

Paid holidays

Zusammenfassung

Wood Violet Fertility LLC in Wisconsin is seeking a Front Desk Representative to create a warm, professional first impression and coordinate day-to-day front office operations in a patient-centered fertility clinic.

You will greet patients, verify demographics and insurance, answer calls, collect payments, triage to financial counselors, support clinicians, and maintain HIPAA compliance, with a Monday–Friday 7am–4pm schedule and competitive benefits.

Qualifikationen

• High school diploma or equivalent.
• Minimum 1 year of experience in medical front office, reception, or patient services.
• Strong interpersonal and customer service skills.
• A passion for women’s health; fertility is a plus.
• Detail-oriented with strong organizational skills.

Aufgaben

• Greet and check in patients while providing a welcoming, supportive environment.
• Verify patient demographics, insurance information, and required documentation.
• Answer incoming calls and respond to patient inquiries in a professional and compassionate manner.
• Collect payments and assist with basic administrative and billing support.
• Triage patients to financial counselors when needed.
• Support physicians, clinic and administrative staff with front office coordination and workflow.
• Ensure patient confidentiality and compliance with HIPAA and clinic policies at all times.

Kenntnisse

Interpersonal skills

Customer service

Detail-oriented

Communication

HIPAA compliance

Ausbildung

High school diploma

Jobbeschreibung

Wood Violet Fertility LLC in Wisconsin is seeking a Front Desk Representative to create a warm, professional first impression and coordinate day-to-day front office operations in a patient-centered fertility clinic.

You will greet patients, verify demographics and insurance, answer calls, collect payments, triage to financial counselors, support clinicians, and maintain HIPAA compliance, with a Monday–Friday 7am–4pm schedule and competitive benefits.