Compassionate Medical Receptionist — Day-One Benefits

Trinity Health Corp.; South Carolina; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You’ll be the first contact for patients, creating a positive experience while supporting efficient office operations and high-quality care.

Responsibilities include welcoming patients, checking in, scheduling, answering phones, handling billing support, and coordinating communications using MyChart. This role requires a friendly, professional demeanor and strong attention to detail in a

Qualifications

• High school diploma or GED required; coursework in medical office setting preferred.
• 1–2 years of experience in a medical/clinical or customer service environment preferred.
• Strong communication, organizational and multitasking skills.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone etiquette

Professionalism

Communication

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You’ll be the first contact for patients, creating a positive experience while supporting efficient office operations and high-quality care.

Responsibilities include welcoming patients, checking in, scheduling, answering phones, handling billing support, and coordinating communications using MyChart. This role requires a friendly, professional demeanor and strong attention to detail in a