Compassionate Medical Receptionist - Part Time, Day Shift

Trinity Health Corp.; United States; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Meaningful work

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join the team. You’ll be the first point of contact for patients, creating a positive experience while aiding efficient office operations and quality patient care.

The role involves welcoming patients, verifying information, scheduling, answering calls, and assisting with billing and MyChart support. We value compassionate service and teamwork.

Qualifications

• Education: High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school.
• Credentials/Licensure: None
• Minimum Experience: 1-2 years of experience in a medical or physician office or customer service environment preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone communication

Insurance verification

Payments handling

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join the team. You’ll be the first point of contact for patients, creating a positive experience while aiding efficient office operations and quality patient care.

The role involves welcoming patients, verifying information, scheduling, answering calls, and assisting with billing and MyChart support. We value compassionate service and teamwork.