Compassionate Funeral Services Consultant

Everstory-Partners; McMurray (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D

Paid Training Period

401(k) with Company Match

Career Advancement Programs

Job summary

Everstory Partners is seeking a Sales Counselor to help individuals and families navigate funeral and cemetery decisions with compassionate guidance. The role combines consultative B2C sales, lead generation, and relationship-building, with commissions based on individual performance and an initial paid training period.

Responsibilities include meeting with families, selling pre-need and at-need services, and managing a robust pipeline via HubSpot CRM, while collaborating with local funeral home

Qualifications

• One year of sales experience preferred or related relationship-based roles.
• Familiarity with CRM systems (HubSpot, Salesforce, MS Dynamics) preferred.
• Strong communication, negotiation, and customer service skills.
• Must be able to work evenings, weekends, and holidays as needed.
• Valid driver's license and access to a personal vehicle for local appointments.

Responsibilities

• Meet with individuals and families to understand needs and propose funeral and cemetery products/services.
• Sell pre-need and at-need services and related merchandise.
• Build and maintain a pipeline through inbound/outbound leads, referrals, and community outreach.
• Respond to inquiries and follow up with prospective customers throughout the sales process.
• Use HubSpot to manage leads, appointments, and sales opportunities.
• Attend funeral and memorial services as appropriate to support families.
• Partner with funeral home, cemetery, operations, and location leadership for a positive customer experience.

Skills

Sales experience

CRM experience (HubSpot)

Multilingual ability

Negotiation

Communication skills

Education

High School Diploma or equivalent

Tools

HubSpot CRM

Salesforce

Microsoft Dynamics

Job description

Everstory Partners is seeking a Sales Counselor to help individuals and families navigate funeral and cemetery decisions with compassionate guidance. The role combines consultative B2C sales, lead generation, and relationship-building, with commissions based on individual performance and an initial paid training period.

Responsibilities include meeting with families, selling pre-need and at-need services, and managing a robust pipeline via HubSpot CRM, while collaborating with local funeral home