Compassionate Funeral Services Consultant

Everstory-Partners; Greenwood (IN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

STD Insurance

Tuition Reimbursement

Paid Training Period

Anniversary Award for each year of服务

Career Advancement and Training

Everstory Cares - Employee Assistance

401k with Company Match

Funeral and Cemetery Benefits

Employee Referral Bonus

Job summary

Everstory Partners in Greenwood, IN seeks a Sales Counselor to guide families through funeral and cemetery decisions with compassion. You will sell pre-need and at-need services, cemetery property, and related merchandise while building a robust pipeline from leads, referrals, and community outreach.

You will manage interactions in HubSpot CRM and earn commissions based on performance, with paid training initially.

Qualifications

• High School Diploma or equivalent required.
• Bilingual or multilingual proficiency is a plus, particularly in Spanish, Chinese (Mandarin or Cantonese), Tagalog/Filipino, Vietnamese, or Arabic.
• One year of experience in sales or related roles preferred.
• Experience using CRM software such as HubSpot, Salesforce, Microsoft Dynamics, or similar.

Responsibilities

• Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Build and maintain a pipeline of prospective customers through lead generation, referrals, networking, and community outreach.
• Respond to inbound leads and walk-in opportunities, and conduct follow-ups through the sales process.
• Develop long-term relationships with customers and community members; explain products, pricing and options clearly.
• Guide customers through purchasing decisions and complete required sales contracts and documentation.
• Use HubSpot to manage leads, customer relationships, appointments, and follow-up activity.

Job description

Everstory Partners in Greenwood, IN seeks a Sales Counselor to guide families through funeral and cemetery decisions with compassion. You will sell pre-need and at-need services, cemetery property, and related merchandise while building a robust pipeline from leads, referrals, and community outreach.

You will manage interactions in HubSpot CRM and earn commissions based on performance, with paid training initially.