Compassionate Funeral Services Consultant

Foresthillspalmcityflorida; Oak Brook (IL); Hybrid; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

Tuition Reimbursement

Paid Training

Anniversary Award

Aspiring Managers Program

Employee Assistance Fund

Legend Award

Funeral & Cemetery Benefits

Employee Referral Bonus

401k with Match

Job summary

Everstory Partners in Oak Brook, IL seeks a Sales Counselor to help families decide on funeral and cemetery options, selling pre-need and at-need services, memorial products, and related merchandise. You'll build and manage a pipeline via inbound leads, referrals, and community outreach, guiding customers through purchasing decisions with care.

You will use HubSpot to manage leads and activities, attend services as needed, and collaborate with partners to ensure a compassionate customer

Qualifications

• High school diploma or equivalent required.
• 1 year sales/related experience preferred.
• CRM software experience (HubSpot/Salesforce/Dynamics) preferred.
• Commission-based environment experience encouraged.
• Valid driver's license and access to a vehicle required.
• Bilingual/multilingual is a plus.

Responsibilities

• Meet individuals and families to assess needs and advise on funeral and cemetery products.
• Sell pre-need and at-need services and related merchandise.
• Build a pipeline through lead generation, referrals, networking and outreach.
• Respond to inbound leads and walk-ins; follow up through the sales process.
• Use HubSpot to track leads, appointments and opportunities.
• Attend services to support families and participate in community events.
• Collaborate with funeral home, cemetery, and leadership teams for positive experiences.

Skills

Sales communication

Relationship-building

Negotiation

Consultative selling

Customer service

Time management

CRM proficiency

Multilingual ability

Education

High School Diploma

Tools

HubSpot CRM

Salesforce

Microsoft Dynamics

Job description

Everstory Partners in Oak Brook, IL seeks a Sales Counselor to help families decide on funeral and cemetery options, selling pre-need and at-need services, memorial products, and related merchandise. You'll build and manage a pipeline via inbound leads, referrals, and community outreach, guiding customers through purchasing decisions with care.

You will use HubSpot to manage leads and activities, attend services as needed, and collaborate with partners to ensure a compassionate customer