Compassionate Funeral Services Assistant

NorthStar Memorial Group; Wailuku (HI); Hybrid; USD 25,000 - 30,000; Full time

Job summary

NorthStar Memorial Group in Wailuku, HI seeks a Mortuary Assistant at Nakamura Mortuary. You will work with funeral directors during services and conferences, preparing spaces and maintaining reverence for the deceased while building supportive relationships with calling families.

You will handle inquiries and assist with transfers as needed to ensure compassionate care. Compensation includes $20.00 per hour with an additional $75 for each after-hours pickup.

Qualifications

• 1 year of customer service experience preferred.
• Experience handling difficult situations.
• Funeral professional experience preferred.
• Valid driver’s license is required.

Responsibilities

• Collaborate with funeral directors during on-site services and arrangement conferences.
• Establish and maintain strong relationships with families.
• Maintain reverence and respect for the deceased.
• Assist in preparing the memorial area before services begin.
• Ensure flowers and memorabilia are returned to families after services.
• Answer customer inquiries professionally, by phone or in person.
• Assist in transporting decedents to our care as needed.

Skills

Driver's license

Customer service

Communication

Job description

NorthStar Memorial Group in Wailuku, HI seeks a Mortuary Assistant at Nakamura Mortuary. You will work with funeral directors during services and conferences, preparing spaces and maintaining reverence for the deceased while building supportive relationships with calling families.

You will handle inquiries and assist with transfers as needed to ensure compassionate care. Compensation includes $20.00 per hour with an additional $75 for each after-hours pickup.