Compassionate Funeral & Memorial Sales Consultant

Foresthillspalmcityflorida; Raleigh (NC); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D &

Job summary

Everstory Partners in Raleigh, NC seeks a Sales Counselor to help families choose funeral and cemetery services with a consultative approach. You will manage leads, build relationships, and guide decisions to close sales.

Earn uncapped commissions or guaranteed minimum hourly pay, plus paid training and a robust benefits package. Travel and community outreach are part of the role, with HubSpot CRM used to track activities.

Qualifications

• High School Diploma or equivalent required.
• Bilingual or multilingual proficiency is a plus, particularly in Spanish, Chinese (Mandarin or Cantonese), Tagalog/Filipino, Vietnamese, or Arabic.
• One year of experience in sales, including outside sales, B2C sales, sales consulting, customer service, business development, account management, or other relationship-based roles preferred.
• Experience using CRM (Customer Relationship Management) software, such as HubSpot, Salesforce, Microsoft Dynamics, or similar sales and lead-management platforms preferred.
• Comfortable working in a commission-based, performance-driven sales environment, including prospecting, lead generation, and developing new business.
• Strong sales communication, relationship-building, negotiation, consultative selling, and customer service skills.

Responsibilities

• Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Build and maintain a pipeline of prospective customers through lead generation, outbound prospecting, referrals, networking, and community outreach.
• Respond to inbound leads, customer inquiries, and walk-in opportunities.
• Conduct follow-up with prospective customers throughout the sales process.
• Develop long-term relationships with customers, families, and members of the local community.
• Explain products, services, pricing, and available options in a clear and compassionate manner.
• Guide customers through purchasing decisions and complete required sales contracts and documentation.
• Use HubSpot to manage leads, customer relationships, appointments, follow-up activity, and sales opportunities throughout the sales process.
• Attend funeral and memorial services as appropriate to support families.
• Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience.

Skills

Sales experience

Communication skills

Prospecting

Relationship-building

Time management

Education

High School Diploma or equivalent

Tools

HubSpot

Salesforce

Microsoft Dynamics

Job description

Everstory Partners in Raleigh, NC seeks a Sales Counselor to help families choose funeral and cemetery services with a consultative approach. You will manage leads, build relationships, and guide decisions to close sales.

Earn uncapped commissions or guaranteed minimum hourly pay, plus paid training and a robust benefits package. Travel and community outreach are part of the role, with HubSpot CRM used to track activities.