Compassionate Funeral & Cemetery Sales Advisor

Foresthillspalmcityflorida; Winchester (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

STD Insurance

Tuition Reimbursement

Paid Training Period

Anniversary Award for each year of 서비스

Career Advancement and Training - AspR

Everstory Cares - Employee Assistance

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners is seeking a Sales Counselor for Shenandoah Memorial Park in Winchester, VA. You will meet with families to understand needs, recommend funeral and cemetery products, and build a robust sales pipeline through leads, walk-ins, referrals, and outreach.

You will drive pre-need and at-need services, manage customer activity in HubSpot, and guide families through purchasing decisions while earning commission based on performance.

Qualifications

• High School Diploma or equivalent required.
• Bilingual or multilingual proficiency is a plus.
• One year of experience in sales, including outside sales, B2C sales, sales consulting, customer service, business development, account management, or other relationship-based roles preferred.
• Experience using CRM software, such as HubSpot, Salesforce, Microsoft Dynamics, or similar platforms preferred.
• Comfortable working in a commission-based, performance-driven sales environment, including prospecting, lead generation, and developing new business.
• Strong sales communication, relationship-building, negotiation, consultative selling, and customer service skills.
• Strong organizational and time-management skills with the ability to manage multiple leads, appointments, prospects, and follow-up activities.
• Must possess a valid driver’s license and have access to a personal vehicle for local appointments; mileage reimbursement provided.
• Must obtain and maintain required state licenses or registrations within 60 days.

Responsibilities

• Meet with individuals and families to understand needs and recommend funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Build and maintain a pipeline through lead generation, referrals, networking, and outreach.
• Respond to inbound leads, inquiries, and walk-in opportunities.
• Conduct follow-up with prospective customers throughout the sales process.
• Develop long-term relationships with customers and community members.
• Explain products, pricing, and options clearly and compassionately.
• Guide customers through purchasing decisions and complete required sales contracts.
• Use HubSpot to manage leads and sales activities.
• Attend funeral and memorial services as appropriate to support families.
• Participate in events and offsite customer appointments.
• Partner with funeral home, cemetery, operations, and leadership teams to ensure a positive experience.

Skills

Sales communication

Relationship-building

Negotiation

Consultative selling

Customer service

Bilingual or multilingual

Education

High School Diploma or equivalent

Tools

HubSpot CRM

Job description

Everstory Partners is seeking a Sales Counselor for Shenandoah Memorial Park in Winchester, VA. You will meet with families to understand needs, recommend funeral and cemetery products, and build a robust sales pipeline through leads, walk-ins, referrals, and outreach.

You will drive pre-need and at-need services, manage customer activity in HubSpot, and guide families through purchasing decisions while earning commission based on performance.