Compassionate Funeral & Cemetery Sales Advisor

Everstory-Partners; Louisville (KY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with Company Match

Tuition Reimbursement

Paid Training Period

Anniversary Award

Career Advancement and Training

Employee Assistance Fund

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

Job summary

Everstory Partners is seeking a Sales Counselor in Louisville, KY to guide individuals and families through funeral and cemetery decisions with care and expertise. You will build a sales pipeline, respond to inquiries, and collaborate with local partners to ensure a compassionate customer experience.

The role emphasizes consultative B2C sales, lead generation, and community engagement, with uncapped commissions or a guaranteed minimum hourly rate, and paid training during the first six weeks.

Qualifications

• High School Diploma or equivalent required.
• One year of sales or related experience preferred.
• Experience using CRM software (HubSpot, Salesforce, Dynamics) preferred.
• Drivers license and access to a vehicle required.
• Willingness to work evenings, weekends, and holidays as needed.
• Spanish, Chinese, Tagalog/Filipino, Vietnamese or Arabic language skills a plus.

Responsibilities

• Meet with individuals and families to understand needs and recommend products and services.
• Sell pre-need and at-need funeral services, cemetery property, and related merchandise.
• Build and maintain a pipeline through lead generation, referrals, networking, and outreach.
• Respond to inbound leads and walk-in opportunities.
• Conduct follow-up with prospective customers throughout the sales process.
• Develop long-term relationships with customers and community members.
• Explain products, pricing, and options clearly and compassionately.
• Guide customers through purchasing decisions and complete required sales contracts.
• Use HubSpot to manage leads, relationships, appointments, and follow-up activities.
• Attend funeral and memorial services to support families.
• Participate in community events, networking opportunities, and offsite appointments.
• Partner with funeral home, cemetery, operations, and leadership teams to provide a positive experience.

Skills

Sales communication

Relationship-building

Negotiation

Consultative selling

Customer service

Education

High School Diploma or equivalent

Tools

HubSpot

Salesforce

Microsoft Dynamics

Job description

Everstory Partners is seeking a Sales Counselor in Louisville, KY to guide individuals and families through funeral and cemetery decisions with care and expertise. You will build a sales pipeline, respond to inquiries, and collaborate with local partners to ensure a compassionate customer experience.

The role emphasizes consultative B2C sales, lead generation, and community engagement, with uncapped commissions or a guaranteed minimum hourly rate, and paid training during the first six weeks.