Compassionate Front Desk & Patient Services Specialist

Hugh Chatham Health; Charlotte (NC); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health, based in Charlotte, NC, seeks a full-time Front Desk / Registration Specialist for 40 hours/week. Schedule: Monday–Friday, 0800–1700. You will greet patients, verify insurance, schedule visits, and handle payments to ensure a smooth patient experience.

This role requires a high school diploma or GED, solid computer skills, and excellent interpersonal abilities to support our patient-centered care approach.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience preferred.

Responsibilities

• Manages patient registration, insurance verification, scheduling and cash handling.
• Maintains accurate patient information and assists billing as needed.
• Exemplifies caring customer service to create a positive patient experience.
• Encourages use of front-end technology during registration.
• Adheres to federal/state healthcare regulations and emergency codes.

Skills

Customer service

Interpersonal skills

Teamwork

Critical thinking

Decisive judgment

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health, based in Charlotte, NC, seeks a full-time Front Desk / Registration Specialist for 40 hours/week. Schedule: Monday–Friday, 0800–1700. You will greet patients, verify insurance, schedule visits, and handle payments to ensure a smooth patient experience.

This role requires a high school diploma or GED, solid computer skills, and excellent interpersonal abilities to support our patient-centered care approach.