Compassionate OB/GYN Front Desk Specialist

aah; Charlotte (NC); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Educational assistance

Employee wellness program

Job summary

Advocate Health, based in Charlotte, NC, is hiring for a full-time front desk/registration role with a 40-hour work week and benefits eligibility. The pay range listed is $19.80–$29.70 per hour, with emphasis on accurate patient data, insurance verification, scheduling, and cash handling.

The position requires a high school diploma or GED, strong computer skills, and prior patient relations experience. Responsibilities include registration tasks, billing support, and adherence to clinical and

Qualifications

• High school diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.
• Front desk practice experience preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
• Demonstrates critical thinking and decisive judgment in a fast-paced environment, able to work with a team or independently.
• Manage patient registration, insurance verification, scheduling, and cash receipting with accuracy.
• Encourage patient use of front-end technology during registration.
• Enter and maintain confidential patient information and assist billing functions as needed.
• Demonstrate knowledge of emergency codes and applicable healthcare regulations.
• Monitor inventory and stock medications, narcotics, and emergency medications/equipment.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Critical thinking

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health, based in Charlotte, NC, is hiring for a full-time front desk/registration role with a 40-hour work week and benefits eligibility. The pay range listed is $19.80–$29.70 per hour, with emphasis on accurate patient data, insurance verification, scheduling, and cash handling.

The position requires a high school diploma or GED, strong computer skills, and prior patient relations experience. Responsibilities include registration tasks, billing support, and adherence to clinical and