Patient Experience Specialist - Front Desk & Registration

Hugh Chatham Health; Charlotte (NC); Presencial; USD 56 735 000 - 85 103 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and welfare benefits

Paid Time Off

Defined contribution retirement plans

Educational Assistance Program

Resumo da oferta

Advocate Health in Charlotte, NC seeks a full-time Front Desk Patient Registrar to manage registration, verify insurance, schedule appointments, and handle cash receipting with accuracy.

The role requires a High School Diploma or GED, computer experience, and familiarity with medical records software or front desk operations. Working hours are Monday–Friday, 8–5, with a competitive pay range and comprehensive benefits.

Qualificações

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred, Front desk practice experience preferred.

Responsabilidades

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
• Demonstrates critical thinking and decisive judgment in a fast-paced environment, able to work on a team or independently.
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival/departure desk activities with accuracy.
• Encourages patient utilization of front-end technology during registration.
• Maintains confidential patient information including insurance, billing and payment details.

Conhecimentos

Customer service

Interpersonal skills

Critical thinking

Data entry

Formação académica

High School Diploma or GED

Ferramentas

Medical Records Software

Front desk software

Descrição da oferta de emprego

Advocate Health in Charlotte, NC seeks a full-time Front Desk Patient Registrar to manage registration, verify insurance, schedule appointments, and handle cash receipting with accuracy.

The role requires a High School Diploma or GED, computer experience, and familiarity with medical records software or front desk operations. Working hours are Monday–Friday, 8–5, with a competitive pay range and comprehensive benefits.