Patient Services & Registration Specialist

aah; Charlotte (NC); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible scheduling

Job summary

Advocate Health in Charlotte, NC is seeking a friendly front desk patient access representative to join our Internal Medicine clinic. This full-time role focuses on delivering a compassionate patient experience and accurate data entry at a busy front desk.

The ideal candidate will have a High School Diploma or GED, basic computer skills, and prior customer service or front desk experience. Benefits eligible and a comprehensive Total Rewards program are offered.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred, Front desk practice experience preferred.

Responsibilities

• Provide exemplary interpersonal skills and patient interactions.
• Manage patient registration and insurance verification.
• Schedule appointments and handle billing related desk activities.
• Encourage use of front-end technology during registration.
• Enter and maintain confidential patient information accurately.
• Demonstrate knowledge of emergency codes and healthcare regulations.
• Monitor inventory and stock medications and emergency supplies.

Skills

Customer service

Interpersonal skills

Teamwork

Critical thinking

Front desk experience

Cash handling

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health in Charlotte, NC is seeking a friendly front desk patient access representative to join our Internal Medicine clinic. This full-time role focuses on delivering a compassionate patient experience and accurate data entry at a busy front desk.

The ideal candidate will have a High School Diploma or GED, basic computer skills, and prior customer service or front desk experience. Benefits eligible and a comprehensive Total Rewards program are offered.