Patient Services Front Desk Associate

Viacare Community Health Center; Bellflower (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Via Care Community Health Center in California seeks a friendly Front Desk Receptionist to greet patients, answer calls, schedule appointments, and maintain accurate records in a fast-paced medical office. This full-time role requires strong communication, organization, and proficiency with electronic health record systems.

You will manage payments, registrations, and a welcoming front desk environment while upholding patient confidentiality.

Qualifications

• Strong communication and interpersonal skills with a positive demeanor.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency with computers and familiarity with electronic health record (EHR) systems.

Responsibilities

• Greet patients and visitors in a courteous and professional manner and direct them to appropriate areas.
• Schedule patient appointments accurately and efficiently using electronic scheduling systems.
• Verify patient demographics, insurance information, and referrals; update records as needed.
• Collect co-payments, deductibles, and balances; process payments securely.

Skills

Communication

Organization

Multitasking

EHR systems

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Copier

Fax machine

Multi-line telephone

Printers

Job description

Via Care Community Health Center in California seeks a friendly Front Desk Receptionist to greet patients, answer calls, schedule appointments, and maintain accurate records in a fast-paced medical office. This full-time role requires strong communication, organization, and proficiency with electronic health record systems.

You will manage payments, registrations, and a welcoming front desk environment while upholding patient confidentiality.